COVID-19 FAQs: Premium Payments & RMV Questions

March 27, 2020||inPersonal Insurance|personal insurance, premiums, registry of motor vehicles, rmv

Below are two common questions that we at Murphy Insurance frequently hear as a direct result of the ongoing COVID-19 crisis. Please Contact Us any time for further assistance.

COVID-19 FAQs Premium Payments & RMV Questions
Click here to submit an inquiry to Murphy Insurance or call us at 800 222 8711

I have an issue with the Registry of Motor Vehicles. What do I do?

Effective Friday, March 27th, the RMV will enforce a strict no-walk-in policy at its eight Service Centers open to the general public. The only transactions processed at service centers require in-person transactions, including Commercial Driving Licenses or Permits (CDLs/CLPs), new registrations, out-of-state conversions, and new Mass IDs. Customers who need to complete these transactions will be required to make an online appointment reservation, and customers arriving without an appointment will be asked to leave and make an appointment online to return at a future date.

Appointment reservations can be made online at www.Mass.Gov/RMV in the myRMV Online Service Center under “Make or Cancel a Reservation.” Customers who make an appointment will be sent a confirmation email stating that they should be prepared to show up on arrival at their designated time at a specific service center. Please Contact Us if you have RMV questions related to your vehicles.

Is there any flexibility with payments if I’m out of work due to the crisis and having financial difficulty?

Many insurance companies have communicated that they recognize that many insureds are facing financial difficulties and are willing to provide some flexibility on premium payment terms. Every situation is different, so if you need assistance regarding payments, reach out to determine what options might be available. You may contact the insurance company directly or Contact Us at Murphy Insurance with questions.

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