Video message update from Dennis F. Murphy III on customer assistance and service during the ongoing COVID-19 pandemic. Watch the video on YouTube.
Transcript:
One thing we are looking for some patience on is the Registry of Motor Vehicles. The Registry currently has about a five day back log. Meaning that our courier still goes every single day, but work that he goes with today won’t be back (from the Registry) for a full business week. That is something that I do ask you to keep in mind as Registry needs come up.
With that said, if you have any questions…if you want to review your policy…if you have any inquires, I ask you to reach out to any member of our team including me personally. You can feel free to reach out directly any time you want.
Thank you very much. I hope you all stay safe. We look forward to seeing you in person when the time allows.
Thank you.
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