RMV: Skip the line…go online!

October 5, 2015||inPersonal Insurance|auto insurance, personal insurance

The MassDOT Registry of Motor Vehicles launched a campaign to promote its massrmv.com online registration and license renewal services as the agency prepares to process more than 1.32 million renewals before December 31, 2015.

RMV skip the line go online
Click here to submit an inquiry to Murphy Insurance or call us at 800 222 8711

The RMV is encouraging all customers, and particularly those who “H8 2 WAIT“, to first visit MassRMV.com to determine their eligibility for an online transaction before getting in line at a local branch. From the homepage customers can click to renew their registration or license and find a link to a full list of online branch services.

There will be customers who will still need to visit a branch before the end of year. Branch visits are required
for certain commercial registration transactions, for customers with outstanding financial obligations or
those who require an eye test or new license photo which is required every ten years.

Licenses are eligible for renewal 12 months prior to expiration and registrations may be renewed up to
six months in advance. All vanity plates and trailers expire in November and commercial registrations and
motorcycles expire in December.

The RMV has launched a series of initiatives to enhance customer service efforts. Most recently, the agency
announced the availability of a Twitter feed @MassRMV as another way for customers to interact with the
agency in real time and installed free WiFi service at its eight busiest branches. Customers are encouraged
to Tweet feedback at @MassRMV #SkipTheLine.

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